Refund policy
We want you to love your handmade item! Due to the handmade nature of our items, ALL SALES ARE FINAL. Please read descriptions carefully and contact us if you have questions prior to making your purchase. Contact us at anamaedesign@gmail.com.
Shipping times are ESTIMATES and refunds will not be issued for delays in transit.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.